Legal

Privacy Policy

Last updated: May 1, 2026

Overview

Alto Group Inc. ("Alto," "we," "us," or "our") operates altogroup.ai and related software products including MillAI. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

We do not sell personal information to third parties. We do not share personally identifiable information except as described in this policy.

Information We Collect

We collect information you provide directly and information generated through your use of our services.

Information you provide directly:

  • Name, email address, phone number, and company name submitted through our website or onboarding process
  • Documents, drawings, and files you upload to Alto software products for processing
  • Communications you send us by email or through our website

Information generated through use of our services:

  • Structured data extracted or derived from documents you submit for processing
  • Usage data including features accessed, processing times, and system interactions
  • Technical data including IP address, browser type, and general geographic location

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, maintain, and improve our software products and services
  • To process documents you submit and generate the requested outputs
  • To develop, train, and enhance the accuracy of our AI and machine learning systems
  • To respond to inquiries and communicate with you regarding your account or engagement
  • To analyze usage patterns and improve system performance
  • To comply with applicable legal obligations

Derived and aggregated data — including structured specifications, measurements, and classifications extracted from submitted documents — may be retained and used by Alto to improve system accuracy and develop new capabilities. Such data is processed in a manner that does not identify you or your organization to third parties.

We do not sell personally identifiable information. We do not share raw documents submitted by clients with third parties except as required to deliver the service or as required by law.

Data Retention

We retain personal contact information for as long as necessary to maintain our business relationship or as required by applicable law. Derived and aggregated data generated from processing activities may be retained indefinitely for the purposes of system improvement and product development. You may contact us to request information about specific data retention practices applicable to your account.

No method of transmission over the internet or electronic storage is 100% secure. We implement commercially reasonable security measures but cannot guarantee absolute security.

Third-Party Services

We use infrastructure and service providers to operate our platform. These providers process data only as necessary to deliver their services and are subject to appropriate confidentiality obligations.

  • Netlify — website hosting and form processing
  • Railway — application hosting
  • Supabase — database and authentication
  • Anthropic — AI processing infrastructure

We do not use advertising networks or third-party analytics services that monetize user data.

Cookies

Our website uses cookies necessary for basic functionality. We do not deploy advertising cookies or third-party tracking technologies. You may adjust cookie settings in your browser without materially affecting your experience on our website.

Your Rights

Subject to applicable law, you may have the right to access or correct personal information we hold about you, or to request its deletion. Requests regarding aggregated or derived data that has been incorporated into system improvements may not be fulfilled where doing so is technically impracticable or would materially impair system functionality.

To submit a request, contact us at the address below. We will respond within a reasonable timeframe in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy at any time. Material changes will be reflected in the "Last updated" date above. Continued use of our website or services following any update constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

Alto Group Inc.
info@altogroup.ai
Ontario, Canada